Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Electric Dept
5-
Contact Public Utilities at 830-875-2469 to dispatch the Electric Department to check the connections and voltage at your residence. After hours, please call 830-875-2411.Electric Dept
-
Please call Public Utilities to create a work order for the Electric Department at 830-875-2469. It is very helpful if you can also provide a pole number so that we know exactly where this light is located.Electric Dept
-
Please call Public Utilities at 830-875-2469 to place a work order to install a security light. Ask about current rates and fees for a security light installation.Electric Dept
-
No. Please call Public Utilities at 830-875-2469 to dispatch the Electric Department to your residence. After hours, please call 830-875-2411.Electric Dept
-
The Electric Department regularly trim trees away from electric lines and may leave a pile of brush on your property. The Electric Department creates a work order for the Brush Department to pick up all 'city cut' brush. If you feel that brush has been on your property for an extended amount of time, please call Public Utilities at 830-875-2469 to report.Electric Dept